We may move your dog to the higher cost Dynamic Dog status if they are unable to participate in regular daycare. We notify owners of this move by email....
You will be asked to pay at pick up. However, pre-paying by purchasing a credit package can save you money. See our Save Money web page for more information....
As with humans, there is always some amount of risk of injury when dogs get together. Many dogs play hard and with full contact. However, in most cases, the low risk of injury is outweighed by the many benefits of mental and physical stimulation, as well as socialization....
Staff are trained in reading dog body language. Dogs are closely supervised and staff intervenes as needed to de-escalate an interaction or remove dogs from potential harm. In addition, dogs are separated into playgroups based on age, size, and play style. We get to know your dog and work hard to allow them maximum fun with minimum risk. We also do daily sweeps of the facility to identify and address potential hazards....
By far, the most common incidence of injury is when 2 dogs are having a great time playing and then one ‘crosses a line’, usually by accident. Other things that can lead to misunderstandings:
Poor social skills: the very reason many dogs are in daycare is to improve social skills. The other dogs do most of the teaching, but staff watches closely and intervenes as needed.
Overstimulation: like kids, dogs can get excited and forget their manners. ...
The most common are puncture wounds and scrapes. Most of these do not require vet care, just watching for infection. We also occasionally see pulled muscles and, rarely, broken bones....